Frequently Asked Questions

Our architecture is built on modern JavaScript technologies (React, Vite) that ensure the widget loads asynchronously. This means the booking form doesn't slow down the rest of your website, and interactions (selecting time slots, staff members) happen in real-time without annoying loading delays. The widget responds in under 500ms, which is a difference customers truly feel. For customers, it's the difference between instant clicks and waiting that might discourage them from completing their reservation.

Yes, this is our top priority. FlexiBooking is not a "black box" iframe. We allow full visual integration through CSS and HTML structure customization. This means you can change colors, fonts, layout, margins, shadows - absolutely everything. The result is a booking process that looks like it was developed as part of your website from the start - with your colors, your fonts, and without our logo (white-label solution). No "Powered by FlexiBooking" notices that disrupt the professional impression.

If you know how to insert a piece of code into your website (similar to Google Analytics or Facebook Pixel), you can handle it yourself in 5-10 minutes. The system is fully compatible with popular platforms like WordPress (Elementor, Divi, Gutenberg), Wix, Webflow, and Shoptet. Just copy one line of code and insert it into your website. For more demanding projects or for those who want comprehensive visual customization, we offer custom implementation where we handle the entire visual and functional integration for you.

Absolutely. FlexiBooking includes an advanced module for automated SMS and email reminders. You can set up customers to receive notifications at exactly the time you specify - for example, 24 hours and 2 hours before their appointment. According to statistics from our clients, this automated reminder system reduces no-show customers by up to 40%, which directly increases the efficiency of your time utilization and your salon's revenue. Every missed appointment is lost income - our system helps you minimize this loss.

Yes, the system is fully scalable from a single freelancer to large salons with dozens of employees. It allows you to manage work shifts for unlimited employees, assign specific services to specific people, and manage resources (such as specific chairs, rooms, or equipment). Each employee can have their own system access and view their personal calendar, while the owner and manager have complete oversight of the entire operation's utilization, individual employee performance statistics, and total revenue.

No. We believe that every additional barrier reduces the number of successful bookings. With FlexiBooking, customers book appointments directly on your website without needing to create an account, remember another password, or download an app on their phone. The entire process is designed to be faster and simpler than writing an SMS message or making a phone call. The customer selects a service, time, confirms - done. No registration, no complications. This significantly increases the conversion rate (from website visitor to actual customer).